Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges for orders from our online shop it’s based on several factors, including the retailer’s policies, your location, and the size or weight of your order. Generally, these charges are calculated during the checkout process and are influenced by:

Delivery Location: Charges often depend on the destination country or region.

Order Size and Weight: Larger or heavier items may incur higher shipping fees.

Delivery Speed: Expedited or same-day delivery options typically cost more.

Order Value: Some retailers offer free shipping for orders above a certain amount.

How long will delivery take?

Shipping times can vary significantly depending on the shipping method, carrier, and origin/destination. Here’s a general breakdown of typical shipping times:


📦 Within the United States

Shipping Method Estimated Delivery Time
USPS First-Class 2–5 business days
USPS Priority Mail 1–3 business days
UPS Ground 1–5 business days
FedEx Ground/Home 1–5 business days
Expedited (2-Day) 2 business days
Overnight (Next-Day) 1 business day

🌍 Worldwide (International Shipping)

Shipping Method Estimated Delivery Time
USPS First-Class Intl 1–4 weeks
USPS Priority Mail Intl 6–10 business days
DHL Express 3–6 business days
FedEx International 2–7 business days
UPS Worldwide Expedited 2–5 business days
Economy Carriers (e.g. ePacket, China Post) 2–6 weeks

📝 Notes:

  • Customs delays can add several days to international shipments.

  • Shipping during peak seasons (like holidays) often takes longer.

  • Some regions or remote areas may take additional time.

How secure is shopping in the Online Shop? Is my data protected?

Shopping on our official Subaru website is completely secure. We utilize advanced SSL encryption and partner with trusted payment providers to ensure that your personal and financial information is fully protected. Our commitment to data privacy and security means you can shop with confidence, knowing your information is safe every step of the way.

Do I receive an invoice for my order?

Yes, you will receive a detailed invoice for your order. Once your purchase is confirmed, an invoice will be sent to your registered email address for your records. If you need a printed copy or have any questions, our customer support team is here to assist you.

Send us an email

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